Frequently asked questions

A hedging-type MT5 account (ProCent-style). Netting accounts are not supported because the lock relies on holding opposite positions simultaneously. See Open a broker account.

No. Midas is trading software. Nothing on this page is an individual investment recommendation, and we do not guarantee profit, a specific drawdown, or survival of any deposit size. See Risk, plainly.

The lock opens an opposite order, so the floating loss on the locked part of the basket stops growing while the lock stays on. It is not insurance and does not protect against a stop-out, and it does not make the basket profitable on its own.

Yes — the language switch in the top navigation covers this help center and the panel demo on the landing page. All labels and alert text follow it; switching does not change any trading parameter.

There is no recommended amount, and no balance rules out a stop-out: a long enough one-way move can take the whole deposit. The room a balance gives depends on the lot, the number of orders, the step and the leverage. At the calculator’s defaults ($1,000 on a cent account, lot 0.01, 11 orders, step $1.95, leverage 1:2000) all 11 orders open on a $19.50 move and stop-out comes after $46.08 more. Try your own numbers in the grid calculator.

In practice, yes: the EA needs to stay online, including overnight and through weekend gaps. Neither the panel nor the logic technically require a VPS, but a stable connection is on you. See Set up a VPS.

The EA does not read a news calendar separately — it reacts to price movement the same way it does at any other time. A sharp news move can accelerate the next order or the lock arming.

Manually closing or adding orders on the same symbol can desync the EA's internal accounting of the basket. Managing the series through the panel itself is recommended instead of manual orders.

New versions are downloaded from your cabinet in the Telegram bot @MidasGridBot. Replace Midas5.ex5 and re-attach the EA when the basket is empty.

Within 90 days of purchase: a full refund if the key was never activated (Midas never ran with it on any MT5 account). Within 30 days: a refund if Midas could not be started through our fault and support did not fix it within 7 days. Both plans; trading losses are not refunded; one refund per person. To ask: @MidasGridBot → Support → Call a human. Full rules: license terms.

No trading experience is required to install and run it, but you do need to understand what a grid/martingale strategy risks before you fund an account — that's the whole point of this help center, especially Risk, plainly. Understanding the risk is not optional homework.

Once a day is a reasonable baseline if push alerts are set up (see Monitoring & alerts) — the point of the alerts is that you don't need to watch the chart continuously.

Yes — each account needs its own MT5 terminal instance, which can run on the same VPS side by side with others. See Set up a VPS.

Midas is built and tested for XAUUSD (gold) only. Other symbols are not supported in the current build.

On a large enough adverse move, yes — this is a structural property of martingale-style grid trading, not a bug, and it's true of any such system regardless of vendor. Deposit sizing per 0.01 lot is what determines how large a move it takes. See Risk, plainly.

The trading logic behaves the same way on both. The difference is execution quality — spread and slippage on a live account are frequently worse than a demo's, especially during fast moves, which is exactly when it matters most.

The panel draws its own chart objects, and removing the EA doesn't always clean them up. Run the MidasClean script on that chart. See Troubleshooting.

No. Midas Grid is sold only on midasgrid.com and in the Telegram bot @MidasGridBot. Advisors with similar names on the MQL5 Market are not ours.